Wool rugs are valued for warmth, resilience and texture, but their care should be gentle and specific to the construction. The maker’s instructions always take priority, particularly for handwoven, tufted or mixed-fibre rugs.
How should a wool rug be vacuumed?
Use a suitable low-suction setting and avoid aggressive rotating brushes unless the manufacturer permits them. Vacuum in the direction of the pile where relevant and take care around fringes and bound edges.
Begin with the gentlest effective setting and make several light passes rather than pressing the head into the surface. Vacuum the floor beneath the rug periodically as well; trapped grit can abrade fibres from below even when the visible pile looks clean.
Is initial shedding normal?
Some new wool rugs release loose fibres, particularly during their early use. Gentle, regular vacuuming can reduce this over time. Persistent bald areas, unravelled yarns or unexpected heavy fibre loss should be raised with the retailer rather than pulled or trimmed without advice.
What should you do after a spill?
Act promptly. Lift solids carefully and blot liquid with a clean, absorbent white cloth; do not rub, as this can spread the stain and disturb the surface. Follow the specific care guide before applying any cleaning product.
Work from the outside of the spill towards the centre and change to a clean part of the cloth as colour transfers. Avoid saturating the backing. If the spill is oily, strongly coloured or already dry, record what caused it and ask a specialist before experimenting with household treatments.
Can household carpet cleaner be used?
Not automatically. Wool, dyes and backing materials can react badly to unsuitable detergents, excess water or heat. Test only as directed and use a professional rug cleaner for difficult stains or a full clean.
Why should a rug be rotated?
Rotating the rug periodically can help distribute wear and the effects of daylight. How often depends on footfall, furniture and the room. Lift furniture rather than dragging it, and check whether protective cups are appropriate beneath concentrated loads.
Inspect the areas beneath furniture when rotating. Early signs of indentation, loose yarns or insect activity are easier to address before they become extensive. Never pull a loose thread; photograph it and seek advice on the correct repair.
Does a wool rug need an underlay?
A suitable underlay can reduce movement, add cushioning and help protect both rug and floor. Choose one compatible with the rug construction, floor finish and any underfloor heating guidance.
Cut it slightly within the rug edge so it does not show or create a raised lip. An underlay also needs occasional inspection: dust can accumulate around it, and some materials are unsuitable for lacquered, heated or delicate floors.
Long-term wool rug care
Vacuum gently, respond quickly to spills, rotate for more even wear and arrange specialist cleaning when needed. Keep the product’s care information for reference.
Choose a rug designed to be lived with. Explore our rug collection, or contact us for care guidance on a specific design.
